Field Service Management
Field Service Management
Work Order Management

Quickly generate work orders, encompassing all of the information you need to dispatch field agents to service locations.

Resource Management

Configure resource information to allow Field Service to efficiently match the best field agent to a work order based on availability, proximity to service location, and required skills.

Preventative Maintenance

Configure service agreements for your customers that will automatically generate recurring work orders to ensure equipment is properly maintained before issues occur.

Customer Billing

Completed work orders can be turned into customer invoices for customer billing.

Schedule Board and Dispatch

A flexible drag-and-drop schedule board lets dispatchers assign resources and set up schedules for multiple work orders using a list or map view.

Service Locations and Customer Assets

Store and manage information about your customers’ service locations and serviceable customer assets.

Inventory Management

Extend the Dynamics 365 product catalog with an inventory management system that tracks real-time inventory levels by warehouse, including mobile truck stock.

Mobile App

The mobile app gives field techs quick and easy access to everything they need to execute a work order, including schedule information, customer contact information, turn by directions, and more.