Dynamics 365 Solutions

Tap into the power of Dynamics 365 by deploying various sales, marketing and service modules to your CRM. Having all of them together in one place allows your customer-facing teams to work together seamlessly.

Sales

Give your employees an efficient tool that streamlines sales process anytime, anywhere.

Get business insight and a 360° overview on customer and employee activities. Input and view data through desktop or mobile apps.

Marketing

Properly managing your customers and information provides for personalized marketing.

Create segmented marketing lists and run focused, targeted campaigns.

Field Services Management

Complete Field Service management solution, including service locations, customer assets, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics.

Service

Deliver best-in-class service that includes management of SLAs and alerts for late response.

Give users a simple tool for customer assistance, supported by automated processes and knowledge articles.

Social Media

Readily manage and review the organization’s Facebook and Twitter accounts.

Analyze social network discussions related to your products, customers, trends, and competitors.

Project Service Automation

Run your project-based business more productively and profitably using Dynamics 365 for Project Service Automation. It helps you successfully manage your projects—and satisfy your clients.

Connect your other software tools

Integrate your other business software such as Office 365 and customer portals to get the most out of your CRM. Integration streamlines your business processes by bringing everything together, ensuring everyone in your organization has access to the full picture at all times.

Office 365

Streamline employee productivity and efficiency by providing Office tools in the cloud, including a built-in interface for the organization’s CRM.

Manage documents, emails, and customers anytime, anywhere.

Cloud Portals

Provide employees, customers and partners with a portal in the cloud, allowing them to obtain information and carry out actions, activities, and tasks.

Connect portals to the CRM so that every request, query, service call, message, and complaint is received real time.